At Soraya Jewelry, we are delighted to bring our handcrafted treasures to customers around the world. Whether you’re across the border or overseas, our commitment to quality and service extends globally.
International Shipping
For our international customers, please be aware that your order may be subject to customs duties and taxes imposed by your country. These fees are beyond our control and are the responsibility of the recipient. To understand these charges, we recommend contacting your local customs office.
International shipping times may vary based on your location. Please allow additional days for delivery, factoring in customs processing times. Rest assured, we’ll provide you with a tracking number to keep you informed about your order’s progress.
Returns for International Orders
While our goal is to ensure your complete satisfaction, international returns come with specific considerations.
For international returns, customers are responsible for return shipping costs. The original shipping costs incurred during your purchase are non-refundable.
Please be mindful of your country’s customs regulations when returning items. If customs duties or taxes are imposed on the return, these charges may be deducted from your refund.